- Simple and powerful way to deliver exceptional customer service and grow your business.
- Unlimited locations, queues, counters, business users, schedule, customers, online bookings, kiosks, TVs access.
- Accurate wait times and online bookings for your customers via hate2wait website and hate2wait Android and iOS apps.
- Basic CRM features, reports and exports.
- Wait times and booking widget + direct URL
per business user/month
(when paid annually)
- More control, higher security, and advanced features.
- Everything in the free plan plus
- Multi-Locations overviews dashboard and advanced reports, public APIs & webhooks and more security.
- Advanced customer service features like Inter-Queue transfers, Priority Counters, Custom input fields, and email alerts, 2-way communication SMS customizations, Whatsapp integration and much more...
- Maintain control with private and public queues
- Add personality with your logo and branding on Widget, TV and Kiosk
- CRM and feedback system, Target marketing tool to push offers in lean times to enable customers to book at a discount
- Email and chat support with a human being and a guaranteed 1 day response time during business hours.
Plan Designed for Large Volumes
- For large companies managing multiple locations across the world.
- Everything in the Business Class plus
- Receive personalized onboarding assistance to aid in adoption, migration, and execution of all materials
- Dedicated Success Manager
- Get answers quickly with priority email and phone support with responses in less than 1 business day, guaranteed
- Be informed with comprehensive legal contract review and enhanced SLA
- Custom security review
- Custom features, reports and integrations
Do I have to buy any dedicated hardware?
No, you can use hate2wait using your existing mobile, tablets and computers
Do I have to install any software?
No. hate2wait is a cloud hosted service.
How long are your contracts?
You can upgrade, downgrade, or cancel your monthly account at any time with no further obligation.
What about customers without mobile phones?
Customers without phones can use their names instead of their phone number. They can be simply check their turn on the hate2wait TV app or called by a staff member when their turn arrives.
Can I cancel my subscription?
You can cancel your subscription at any time. Cancelling your plan comes into effect the following month.
Is my data safe?
We take data security seriously at hate2wait. Our servers are hosted in a world class data center that is protected by 24-hour surveillance and we ensure that our application is always up to date with the latest security patches.
Write to us at firstname.lastname@example.org