Next-gen online queue management software

Next-gen online queue management software


Minimize Wait-Times and Chaos

Enable your customers to check wait times and join queue online. Eliminate uncertainity, empower customers to reach just in time and save time.


Operational and Service Excellence

Delight your customers by serving them efficiently. Consistently meet and exceed customer’s expectations. Build your brand community


Boost Bottom-Line and Retention

Turn every visitor into a loyal customer by showing them that you care. Serve more customers, reduce walk-aways and no-shows.

Why hate2wait?

Why hate2wait?

Everything you need to deliver world class service

Now you can make every customer a VIP without any extra effort, make sure they love you even more!

Integrated Queue and Appointments Management

Empower your every customer to track their position in queue on their mobile in real-time. Deliver just-in-time service using our robust, automated, and intelligent technology.

Accurate Wait Times and

Eliminate uncertainty, and ensure 5-star customer satisfaction with real-time notifications. hate2wait quickly learns from your business and predicts wait times accurately.

hate2wait App for
your Customers

Accept on-demand and pre-scheduled online queue bookings. Deliver wait-free sevice. Automatically notify sudden delays and drive superlative customer satisfaction.

Private and Verified
Customer Feedback

Enable customers to give feedbacks right after their visit. Monitor and take action on customer feedback in real time.

Advanced Reporting and
Analytics Suite

Measure what matters to your customers. hate2wait lets you identify, streamline and drive intelligence from your customer service

Fast onboarding, Easy Integrations & Premium Support

Setup at your location with ease and go live in few minutes. Quickly integrate with your website and other existing IT.

Over 10,000 happy business users

Business of all types and sizes choose hate2wait to manage their customers

Excited to launch the e-token system for our service centres! We are adding a new chapter to our after sales service support. This e-token will further improve post sale service experience for our Mi Fans.

Manu Kumar Jain
Managing Director (Xiaomi India)

Our customers are more relaxed and spend their waiting time in the mall rather than waiting in the service centre. Very helpful for customers and staff.

Arun Katoch
Apple (Unicorn) Service Centers

Earlier we used to call every guest manually when their turn had arrived. Now we don’t need to call them manually, they know about their place in line on their phones.

Udit Batra
Smaaash Entertainment

Excellent queue management. Helps us keep patients satisfied with lesser hassles of waiting and regular updating of their no. in queue, especially for patients from longer distance.

Dr. Puneet Sahajpal
Sahajpal Clinics

hate2wait has helped reduce the waiting time in clinic by 1 hour. System is so friendly that even 65 years old patients from villages are able to save time and every patient is giving compliments

Dr. Prabhat Goel
Dr. Prabhat Goel Clinic

Dr. Prabhat

Dr Lal PathLabs

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